We want you to be happy.
It's not enough to see a picture -- when you buy something on the Web, you never really know if it's what you want until you hold it in your hands. As potters we understand! When you receive your order, check it out, see how it looks, and decide for yourself. Take your time -- you've got a month to return it to us. We just want one thing. For you to be happy!

Are You Happy?
If you don't like what we sent you, we'll issue you a refund, replacement (when possible), or store credit -- your choice. Here's how:

Our Return Policy
You have 30 days to return your merchandise for a refund or exchange. Return products in original condition. We'd appreciate it if you could email a note saying why you're returning your order so we can improve our products. Any reason that's good enough for you is good enough for us.

Processing Time
Please allow 2 weeks for processing your return. Customer Service will call or email to let you know when your exchange or refund has been processed.

Damaged Items: Please contact Customer Service right away! DO NOT return damaged merchandise without contacting us. You do have 60 days to notify us about damaged goods, but we do like hearing from you as soon as possible so we can file a damage claim with UPS. Please keep the original packaging material(peanuts, foam, etc.) and the original carton. The UPS claims department will need to inspect the parcel and the item(s) inside.